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Return Policy


Megalook.com Return Policy

Your 100% satisfaction is our motivation that we try to our best to serve you in order to make you more beautiful!

Return Instructions:

If you arent completely satisfied with what you have purchased for any reason,you can exchange an eligible item in 15 days. Advice you to follow the proper return procedure and eligible guidelines.

1) Quality Issue

We accept the reasons: If you send the photos proving that the items you bought from our store are as described or low quality, we will pay for return shipping fee and solve the related problems. But please pay more attention: When the items are returned, 1) items need to be returned within 14 days after you received it; 2) please make all items return in its original. 3) if the items are damaged, please contact us within 24 hours hours of receipt.

2) Wrong Items

We accept the reasons: If you send the photos to prove that the items you receive arent what you ordered , we will pay for return shipping fee and solve the related problems. But please pay more attention: When the items are returned, 1) items need to be returned within 14 days after you received it; 2) please make all items return in its original.3) if the items are damaged, please contact us within 24 hours of receipt.

3)Choose a Wrong Size or Color

We accept the reasons: if you want to return or exchange the items you bought from our store, you are willing to pay for return shipping fee. We will accept it. But please pay more attention: When the items are returned, 1) items need to be returned within 14 days after you received it; 2) please make all items return in its original.3) if the items are damaged, please contact us within 24 hours of receipt.

3) The Item Doesnt Fit Your Size

We accept the reason: When you receive the item and wear it, it doesnt suit you. You want to return or exchange the hairs you bought from our store. And you are willing to pay for return shipping fee. We will accept it. But please pay more attention: When the hairs is returned, 1) items need to be returned within 14 days after you received it; 2) please make all items return in its original.3)if the items are damaged, please contact us within 24 hours of receipt.

4) Doesnt meet your imagination

We accept the reasons: When you receive the item, it doesnt suit your imagination. You want to return or exchange the hairs you bought from our store. And you are willing to pay for return shipping fee. We will accept it. But please pay more attention: When the hairs is returned, 1) items need to be returned within 14 days after you received it; 2) please make all items return in its original.3)if the items are damaged, please contact us within 24 hours of receipt.

5) For Other Reasons

We also accept other reasons if you pay for return shipping fee.

Thanks for your cooperation!